Request for Shop Name and/or URL Change

Modified on Mon, 21 Aug, 2023 at 8:12 AM

Issue: I wanted to see if it was possible to change my shop name on the back end of the site. I'm currently going through the process of rebranding my business and was wondering if it was possible


Resolution: If you're rebranding your business and need to change your shop name and URL on the Design Bundles platform, we're here to assist you. While changing the URL is advised against due to its potential impact on search rankings and existing links, we can certainly help you update it.

Contact Customer Support: To proceed with changing your shop name, please reach out to our customer support team. You can do this by submitting a support ticket or using the designated contact method on our platform.

Provide Details: In your message to customer support, specify that you'd like to change your shop name as part of your rebranding efforts. Include your current shop name, your new desired shop name, and any relevant details about your rebranding process.

Verification Process: Our customer support team will guide you through a verification process to ensure the request is legitimate and authorized. This step is essential for security purposes.

Backend Update: Once your request is verified, our team will initiate the necessary changes on the back end of the platform. This process involves updating your shop name in our system, which will be reflected across various sections of the platform.

Confirmation: You'll receive confirmation once the changes have been successfully implemented. Your new shop name will be visible on your shop page, product listings, and other relevant areas.

Important Note Regarding URL Change: While we understand the desire to align your shop URL with your rebranding, changing URLs can have significant implications for your online presence. URLs are important for search engine ranking and the accessibility of your shop by existing customers. Changing the URL may result in broken links and a temporary loss of SEO ranking.

We recommend keeping your current shop URL for consistency and gradually updating your branding through your shop name and content. 

By following these steps, you can smoothly transition your shop name as part of your rebranding journey while keeping in mind the implications of URL changes on your online presence.

If you encounter any issues or have further questions related to the rebranding process, please don't hesitate to contact our customer support team. They're here to assist you every step of the way. Feel free to submit a ticket if you require additional guidance or support.

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