Communicating Directly with Designers on Design Bundles Platform

Modified on Wed, 30 Aug, 2023 at 7:53 AM

Issue: Can I communicate directly with designers on the platform?


Resolution:


If you're looking to communicate directly with designers on the Design Bundles platform, you'll be pleased to know that this feature is readily available. Whether you have questions about a specific product or a general inquiry related to their products, reaching out to designers is a straightforward process that enhances your overall experience.

Here's how you can communicate directly with designers:

  1. From the Product Page: When you're on the product page of a design that interests you, look for the designer's name. Right next to their name, you'll notice a small chat bubble icon. Click on this icon to initiate a direct conversation with the designer associated with that particular product. This opens up a chat window where you can ask questions or share feedback.




  2. From the Designer's Store Page: If you want to communicate with a designer whose work you admire, you can do so from their store page. When you visit the designer's store, you'll find the store name displayed prominently. Just underneath the store name, you'll see a "Send Message" button. Click on this button to start a conversation directly with the designer. This method allows you to engage with them regarding various designs they have available in their store.



    Should you require further assistance or encounter any issues our support team is here to help. Please don't hesitate to submit a ticket if you need additional guidance or encounter any technical difficulties. We're committed to enhancing your experience on the Design Bundles platform.

     



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