How do I access the Canva Template I purchased?

Modified on Thu, 7 Sep, 2023 at 4:13 AM

Issue: How can I access the Canva Template I purchased? My download only included a PDF file.

Resolution:

If you've recently made a Canva template purchase on Design Bundles and are wondering how to access the Canva template you acquired, here's a step-by-step guide to help you get started:

1. Download the PDF: Upon completing your purchase, the file will be available to download from your account purchases here or your Plus purchases here if it was downloaded from the Plus Hub. After downloading, you'll find a PDF file. This PDF contains a link that will grant you access to your Canva template.

2. Click the Link: Open the PDF and click on the provided link. This action will direct you to the Canva website.

3. Login or Sign Up: To access your template, you must have a Canva account. If you don't have one yet, don't worry; you can create a Canva account for free by visiting Canva's website.

4. Edit Your Template: After logging in to your Canva account, you'll be able to view and edit the Canva template you purchased from Design Bundles. You can personalize it to suit your specific needs and preferences.

That's it! You're now ready to make the most of your Canva template. If you encounter any further issues or have additional questions, please don't hesitate to reach out to our customer support team by submitting a support ticket here. We're here to assist you with any concerns you may have.