How to Report Quality Issues on Design Bundles Marketplace

Modified on Wed, 30 Aug, 2023 at 10:02 AM

At Design Bundles, we strive to maintain the highest standards of quality for our products. However, we understand that sometimes errors can occur. If you come across a design on our marketplace that has a quality issue, such as a spelling mistake or other problem, we encourage you to report it so that we can address the issue promptly. Here's how you can report quality issues and contribute to maintaining the excellence of our marketplace.


Reporting Quality Issues:

If you spot a quality issue in a design on our marketplace, there are several ways to report it:


1. Contact the Designer:

One option is to reach out to the designer directly using our chat system. Politely inform them of the issue you've noticed and provide details about the quality problem. Many designers appreciate feedback that helps them improve their work.


2. Use the "Report Listing" Button:

Another way to report a quality issue is to use the "Report Listing" button on the product page. Select the "Community Standards" option, and then describe the quality issue you've identified. This information will be helpful in ensuring that our marketplace maintains high-quality standards.


3. Contact Customer Support:

If you prefer, you can also get in touch with our customer support team at mail@designbundles.net. They will be more than happy to assist you in addressing the quality issue you've encountered. Customer support is dedicated to helping you have a positive experience on our platform.



Working Together for Quality:

Reporting quality issues is a collaborative effort between our community members and our team. Your feedback helps us maintain the integrity of our marketplace and ensures that both buyers and sellers have a positive experience. We value your contribution to making Design Bundles a hub of quality designs.



Conclusion:

We appreciate your commitment to maintaining the quality of our marketplace. By reporting any quality issues you come across, you're playing a vital role in helping us provide the best possible experience for all users. Whether you choose to contact the designer, use the "Report Listing" button, or reach out to customer support, your efforts contribute to the excellence of our platform. Thank you for being an integral part of the Design Bundles community.


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