How to Cancel Your Design Bundles Subscription

Issue: How can I cancel my Design Bundles subscription?

Resolution: You can cancel your subscription from the Plan and Billing section of your account.

How to Cancel

1. Sign in to your Design Bundles account.

2. Open Plan and Billing.

3. Select Cancel Subscription.

4. Follow the on-screen instructions to confirm your cancellation.
   
   

Your subscription will remain active until the end of your current billing period. Once confirmed, it will not renew for another billing period.

Would You Prefer to Pause?

If you have a monthly subscription, you may be offered the option to pause instead.

Monthly subscriptions can be paused for up to three months in total each year. Yearly subscriptions cannot currently be paused.

Read our guide to pausing your subscription.

What Happens to Your Files?

• Products purchased individually remain available in your account.

• Products claimed using a monthly download allowance remain available in your account.

• Products downloaded through Unlimited cannot be downloaded again while your subscription is inactive. Access returns if you reactivate.

• Files already saved to your device remain yours to use under the licence issued when they were downloaded.
  
  

What Happens to Unused Monthly Downloads?

If your subscription includes a monthly allowance, you can use your remaining downloads until the end of your current billing period.

Once your subscription ends, unused downloads will no longer be available to spend.

Other Features You May Lose

Depending on your subscription, you may also lose access to:

• Creator and other subscription tools

• Unlimited product downloads

• Business tools and resources

• Other subscriber-only features
  
  

Do You Have an Outstanding Payment?

Cancelling prevents future renewals, but it may not cancel a payment that was already due.

If your subscription is in arrears or a payment has failed, the payment system may continue trying to collect the outstanding amount. Please contact Customer Support so we can review your account.

Cannot See Your Subscription?

Check that you are signed in using the email address connected to your subscription.

If you have more than one email address or account, sign out and try the details you may have used when subscribing.

Need Help?

If you cannot cancel or locate your subscription, please contact Customer Support. Include any email addresses you may have used so we can find the correct account.