Contacting Design Bundles Customer Support

Modified on Mon, 21 Aug, 2023 at 9:03 AM

Issue: How do I contact Design Bundles Customer Support / Customer Service and speak with an agent? 


Resolution:


  1. Raise a Ticket: You can raise a ticket that will be directed to our agents at Design Bundles here: https://fontbundles.freshdesk.com/en/support/tickets/new 


  2. Replies from Customer Support: If, for some reason, your inquiry was not resolved or our automated system did not provide the answer you were seeking, you can email us directly at mail@designbundles.net


  3. Escalations: If your inquiry requires the attention of a supervisor or manager, please kindly request for your ticket to be escalated, and we will accommodate.

We always strive to offer the best customer support and assist you at any time. That's why we aim to resolve all tickets within 48 hours. Occasionally, technical issues arise, which means addressing the root problem might take longer. In such cases, we will inform you with a courtesy follow-up.

 

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