My Glowforge machine sounds like it is engraving, but nothing is there.

Issue: Your Glowforge machine is making the usual engraving sounds, but upon inspection, you notice that there are no visible etchings on the material.

Resolution:

Follow these steps to troubleshoot and resolve the problem:

Check for Duplicate Images: Sometimes, the machine might be attempting to engrave a duplicate image or design. Return to the design you uploaded to your Glowforge and ensure that you haven't accidentally added multiple instances of the same image. This can confuse the machine and prevent successful engraving.

1. 
   Inspect for Hidden White Lines: Unlike human eyes, Glowforge's laser cutter doesn't ignore white lines. In fact, it treats white as another layer to engrave. Inspect your design for any white lines or elements that might not be immediately visible on your design software. These can obstruct the engraving process.
   

2. 
   Ungroup and Review Layers: If your design has multiple layers, ungroup them to review each layer individually. Sometimes, unnecessary layers can confuse the machine and lead to incomplete engravings. Remove any layers that are not intended for engraving.
   

Additional Resources: For more detailed assistance, Glowforge provides a comprehensive tutorial on troubleshooting engraving issues. Check out their tutorial on their official support website: Print Isn't Marking Material.

By following these steps and utilizing the resources provided, you can effectively address the issue of your Glowforge machine sounding like it's engraving but not producing markings. If you encounter any further difficulties, don't hesitate to reach out to Glowforge's customer support for personalized assistance. Your Glowforge will be back to creating remarkable engravings in no time!