Issue: Obtaining Invoices for Plus Membership Charges
Resolution:
How to Download an Invoice for Your Plus Membership
If you need to download an invoice for your Plus Membership, the process is quick and easy. Depending on whether you're on a new or old membership plan, the steps may vary slightly. Follow the guide below to access and download your previous invoices.
Steps to Download Your Invoice:
1. Log in to Your Account:
- Start by logging into your Design Bundles Plus account.
2. Go to the Plus Membership Page:
- Head to the Plus Membership details page.
3. Check for the Manage Membership Button:
- Once on the Plus Membership page, determine which option applies to you:
- New Membership Plans: If you see a Manage Membership button, click on it.
- Old Membership Plans: If you don’t see the Manage Membership button, you are on an older plan.
4. For New Membership Plans:
- After clicking Manage Membership, scroll down the page to find and view your previous invoices.
5. For Old Membership Plans:
- If you’re on an older plan, click on Payments to access and view your previous invoices.
6. Download Your Invoice:
- Once you find the invoice you need, you can download it directly from the list of previous invoices.
By following these steps, you’ll be able to access and download your invoices quickly, no matter which plan you are on!
Need further assistance?
If you encounter any difficulties while trying to locate or download your Plus membership invoices, or if you're unable to find the invoices despite following the steps outlined above, we're here to help. Please reach out to our customer service team for further assistance by submitting a support ticket here.
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